32 lines
1.5 KiB
Plaintext
32 lines
1.5 KiB
Plaintext
<page xmlns="http://projectmallard.org/1.0/" xmlns:its="http://www.w3.org/2005/11/its"
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type="topic" id="mail-not-sent">
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<info>
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<desc>Possible reasons why emails are not sent.</desc>
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<link type="guide" xref="index#common-mail-problems" />
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<revision pkgversion="2.28.3" version="0.1" date="2010-10-16" status="review"/>
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<revision pkgversion="3.36.2" version="0.2" date="2020-04-29" status="review"/>
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<credit type="author">
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<name its:translate="no">April Gonzales</name>
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<email its:translate="no">loonycookie@gmail.com</email>
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</credit>
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<include href="legal.xml" xmlns="http://www.w3.org/2001/XInclude"/>
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</info>
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<title>Mail is not sent</title>
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<p>There can be several reasons why emails are not sent:</p>
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<list>
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<item><p>Invalid email address. Check if all the addresses listed as mail recipients are correct. If the message contains a wrong or invalid email address, the message will not be sent.</p></item>
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<item><p>Incorrect SMTP settings. Verify if the settings used for outgoing messages are correct. Using the incorrect server address or authentication method may prevent emails from being sent.</p></item>
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<item><p>Offline status. <app>Evolution</app> may be offline. Check on the <gui style="button">Send / Receive</gui> button; if it is greyed out, then you are offline. To go online, go to <guiseq><gui>File</gui><gui>Work online</gui></guiseq>. You should now be able to use the <gui style="button">Send / Receive</gui> button.</p></item>
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</list>
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</page>
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